We typically ship all online orders within 2 business days. Once shipped your tracking number will be e-mailed to you and can also be accessed from your Account Page.
If you would like to pick up your order at one of our stores just select the "Store Pick Up" shipping option when ordering.
Parts, accessories and clothing can be returned within 30 days of purchase, unused in its original packaging. That includes any box and/or tags that the product came with. Please give us all the stuff back so that we can offer a whole, complete, brand new item to someone else. Thanks!
All returns require a Return Merchandise number (RMA#). To obtain a RMA# e-mail us at firstname.lastname@example.org or call (314) 875-0368 Monday through Friday, 12pm-7pm. You will need to write the RMA number on the outside of the shipping box and ship it back to:
2716 Cherokee St.
St. Louis, MO 63118
If you feel that your gear is eligible for a warranty evaluation by the manufacturer due to defect in its materials or workmanship, contact our Warranty Department at email@example.com.
Please contact us at firstname.lastname@example.org to notify us that you will be sending your item back.
Be ready with your order number.